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Meet the Sustainable Team

At Sustainable Furniture we work closely as a small business to pull together exceptional service and high quality products. All of our teams are critical to the running of the business and every person is a vital cog in the workings of Sustainable Furniture.

Whilst this isn't everyone that works for Sustainable Furniture, these are some of the key players that you should come across should you speak to us on the phone or email.  We are lucky enough to have such interlinking job roles we can all be covered when away with minimal effect to our service, the perk of a small business when you work so closely together.

All of our Sustainable Furniture team are dedicated and motivated individuals essential to the growing success of our family run company. Sustainable Furniture is proud to present our hard working team…

 

Margaret – Company Director

Margaret is our Company Director and has a very active role within the business.  She created Sustainable Furniture in November 2007 after working in the Furniture industry for many years and drafted her knowledge from previous experiences to form her own furniture retail website.

With a keen interest in eco and sustainable sourcing Margaret has spent many years forming solid relationships with our suppliers. Day to day Margaret manages company finances, the buying of our beautiful stock, liaises closely with our suppliers both within the UK and internationally and manages the sales and warehousing team.

 

 

Shaun – Warehouse Operative & Carpenter

Starting with us in June 2012, Shaun is head of our workshop as well as helping with day to day dispatch.

Shaun works with Andy and Lee T to create our beautiful engravings for our memorial benches as well as any bespoke changes to our products and any repairs needed.

With comprehensive carpentry skills, Shaun has completed many bespoke projects for our customers and works hard to provide a perfect finish.

 

 

Andy – Warehouse Operative & Carpenter

Joining us in January 2015, Andy has been managing our teak root collections as well as helping with day to day dispatch. If you need to know anything about our teak root products Andy is your man!

Andy makes sure all of our root products are level and stable before they leave our warehouse ensuring that they are in the best possible condition when they arrive to you.

As you can imagine these products are not easy to store so Andy is a huge asset to our warehouse team ensuring all of these products are warehoused in the best way possible.

 

 

Lee M – Warehouse Manager

From August 2011 Lee has been committed and hardworking in our warehouse department and now manages our warehousing team and stock.

From stock counting to loading products for dispatch, Lee oversees it all and does an amazing job. Lee works tirelessly to make sure that all products are sent out in the best condition and meet our strict quality control standards.

Having worked with Lee T for several years now they liaise to bring to you the best possible delivery service and keep your products protected until they reach you in your home.

 

 

Lee T – Dispatch Manager & Carpenter

Lee was welcomed by Margaret in January 2011 when the company began starting to hold its own stock. Lee initially starting working the warehousing as a one man band managing dispatch and warehousing, and as the company has grown (and the stock holding with it!)

Lee has worked with our couriers for speedy and efficient distribution nationwide. Lee now manages all of our dispatch and works closely with our warehouse team to work on quality control, packaging and delivery deadlines.

Lee is also a qualified carpenter and often helps out in our workshop doing engraving for customer’s memorial benches or making bespoke changes.

 

 

Tamsyn - Sales & Buying

Tamsyn has been with the company since September 2013. Tamsyn has grown from strength to strength with us, working hard on helping our customers in the Sales team

Tamsyn now manages our Amazon sales and plays a huge role in our day to day sales, also helping with customer services. More recently Tamsyn has taken on the role of helping Margaret in our buying process and frequently manages customers bespoke furniture enquiries.

Her creative flair allows her to head up our photo shoots for our new products and design our brochures for a true but beautiful representation of the products on the site.

 

 

Dan – IT & Marketing Manager

Dan is our IT and marketing Guru. Since he joined us in 2012, Dan has worked hard to drive sales and improve the accessibility of the website.

Giving the site a fresh new look in early 2015, Dan has worked tirelessly to improve the customer experience of our website and the overall ease for the customer. Working hard to make sure you can view our items quickly, efficiently and make purchases hassle free.

As well as managing the sites SEO and our CPC campaigns, Dan is also responsible for social media campaigns, newsletters, company advertising and all website updates. Dan often helps with sales calls and is based in our Truro Showroom as our front hand man.

 

 

 

Haley – Sales & Customer Services

Keeping the business in the family Haley is Margaret’s daughter.

Joining the company in June 2014 Haley is working in sales and customer services and has more recently taken on our HR ensuring all of our Sustainable Furniture team are happy in their work.

With a steady role supporting Dan in our social media campaigns Haley is kept busy updating our customers with our latest products and Sustainable Furniture news.

 

 

Claire - Sales & Customer Services

Claire started with us in July 2015 and with previous experience in customer service she is a great addition to our team.

Claire works supporting customers with their purchases ensuring that customer’s requirements are met, with a wide product knowledge Claire is happy to help with any information needed about our ranges.

Claire also works with Dan to do regular product updates on the website and adds all of our exciting new lines.

 

 

Pam – Maintenance & Cleaning

Pam joined us in March 2015 and works to maintain our warehouses cleanliness and product standards.

Whether it’s sorting through end of line stock, re painting seconds or keeping our showroom tidy, there’s no job too big or small for our Pam.

 

 

Alfie the Office Dog

The final and most important member of our team is Alfie, Margaret’s Labradoodle. No day at Sustainable Furniture is complete without a cuddle and pat on the head for Alfie the office dog. Check out our blog for Alfie’s most recent escapades.