Dear Margaret,
You will wish to know that the two benches were safely delivered this morning, and thank you very much they look absolutely fine. Just one question, (funny how I always have a question!!) should they be treated with a teak oil or left to weather naturally?
Kind regards,
Stuart 19/1/10
hi
Just wanted to say that the chairs arrived before christmas and they are absolutely gorgeous
Thanks so much for all your help. Great service!!
hope 2010 is a hugely successful one for you
Many thanks
Gillie McNicol (9/1/10)
Hi Margaret,
I have just received delivery of my furniture and wanted to let you
know that I am delighted with it. Thank you!
Regards,
Anna
Anna Stewart
Rococo Green Ltd
Hi Margaret,
Apologies to you, a cheque will be sent out at the beginning of next week.The bench is really lovely and we are delighted with it. Thanks again,
Rozanne Glass
Dear Margaret,
The boss has been very happy with the outdoor furniture you supplied us with and would like to order some more;
6x SF-T-CMRAC Teak Marley Stacking Armchairs + lux large seat pad dove grey also 6x
2x SF-T-T-COFS teak caffee table
Best regards,
Katerina Petrakova CAMPO EQUINUS (22 Sept 09)
Dear Margaret,
Thank you for the prompt service, the benches arrived early this morning.
Fantastic service.
Kind Regards.
Lucy Bleasdale
Longsands CP School (22 Sept 09)
Dear Margaret,
I have only recently found the time to oil the teak table and chair set that I bought off you recently, so I’m sorry that I haven’t been in touch with you earlier to thank you for a very pleasant buying experience.
The product is excellent and I really appreciated all the help and guidance that you gave me. It was also great to have the product delivered by a person connected to the business instead of subcontracted out to the usual uninterested, rather surly deliverymen!
So, many thanks for everything. We are looking forward to using the table and chairs for many years to come.
Kind regards,
Jenny Gemmell 26/8/09 Cumbria
Dear Margaret
The table is really lovely and thank you for your help with this order.
Dear Margaret
Many thanks for dispatching the round table and two chairs to us so quickly last week, they are fantastic.
Nick Craven 22/6/09
Dear Margaret,
Thank you again for caring! We had a safe trip back home. Our picnic bench arrived at its final destination, in our backyard. Our first guests this morning were enthusiastic; they regret that it is not sold in Germany. It’s great for reading, writing, all meals, parties and much more. I read in your care instructions that we don’t have to treat it at all, but I think we shall store it in our green house with the other garden furniture during the cold and wet season.
Kind regards,
Regina Frings
Regards
Hatty
HATTY VIDAL-HALL
JAMES MOORES ORGANISATION
4 JOHN ST, LONDON WC1N 2ES
The Bond Company. Birmingham
Parasols arrived last wednesday (24th) all present and correct. We are delighted with them!
Thanks v much
Peter
Dear Margaret
Many thanks for dispatching the round table and two chairs to us so
quickly last week, they are fantastic.
Nick Craven
Hi Margaret. Furniture fabulous, glad we took your advice. Sun shining, wine chilling, sitting under parasol. Thanks again. Colin Fraser Scotland. 15 June 09
Thank you very much Margaret. The table is lovely. Fingers crossed the weather stays beautiful. Best wishes Emma Molyneux 29/5/09
Hi Margaret
The teak set looks great – would you like a pic for your website?
Guy Bellamy Surrey
The service we received from you was first class, we were very impressed by
the quick and easy ordering & delivery, and rest assured we will be using
you again, and would happily recommend you to others. So nice to find an efficient company, they seem few and far between these days!
Debbie
Debbie Lenthall
Accounts Dept
Exmoor Hospitality Inns Ltd
After a long and frustrated market research exercise for a robust bench for public use, I decided to purchase a teak "Big Classic" garden seat from Sustainable-Furniture Co. of St. Austell. I am delighted with the purchase --- the bench is of a very robust and attractive design. It was easy to assemble and it should last many years in a very public environment.
The overall service and advice from Margaret made it a pleasure to do business with the Company.
Ray Hillyer
Hi Margaret,
Please find attached a couple of photographs of the benches recently delivered to the National Motor Museum, Beaulieu.
Judith has asked me to pass on her thanks & we are very pleased with the benches delivered.
Best regards, Dan Turner Events Team
Our order arrived yesterday when we were out, they redelivered promptly
today and we are delighted!! Thank-you. The furniture was easy to
assemble and the quality seems to match the pictures.
Thanks
Lisa and Max Molenaar.
"I just wanted to say a big thank you for all your help on the benches I ordered from you. Thanks for your advice for which ones to go for, for your help on the plaques, and for getting them sent to us.
The mother and grandmother of one of the girls for the benches were a memorial, came to the garden on Friday and decided where to place them. A photographer from the local paper came and took pictures of the benches, and of the relatives sitting on them. The relatives were very moved, and we all got a bit sniffly. Thanks so much for seeing that the benches arrived, they really are beautiful."
Beck
"I have now sealed the delightful seat with furniture oil and hope it will look as good as it does for a long time. We got a lot of compliments on it and of course I have told them where we got it from you."
Vanita
"It is lovely. I am home now and foudn the gardener assembling it. I am very pleased!!!!"
Anon
"Order received this afternoon. Many thanks for the prompt service."
Helen
"Thank you very much , the bench is beautiful & the plaque fits. Assembly was a dream."
Conor
"This parasol was just what i was looking for, excellent value for money and promptly delivered."
G Woods
"I just want to say a huge thank you for the bench that I ordered. It was beautiful and my partner was very pleased with his present. In addition, thank you for your help throughout the ordering process and the changes I kept making. I really appreciated it.....Thanks once again."
Jill
"I know that my sister will be very pleased with the table, as she was with the Chair that we ordered from you. Once again thank you very much for first class customer service which must be second to none. I am sure we will be using your company again."
Jim
I purchased this table as a gift for a special family member.
The order process was easy and delivery was well within 48 hours! The table was 'very well received' , lovely quality and finish - right down to the brass parasol centre plate!!
Thank you for an excellent item...
M L Godden
Hello Margaret, Just a quick note to say thanks for the benches. They arrived yesterday and I have passed your invoice for payment. They look really good. Thanks a lot, Regards, TOM
Tom, Co Op Retail Logistics
I have just received the package with the screws and had to write to say that I am amazed at such good customer service. Less than 24 hours from contacting you to problem solved. I want to thank you and your company for such a good response. We will certainly be looking to you and your products first when we next look at garden furniture.
Thank you
Ian Willoughby
Longleven Junior School
|
