Hello Margaret,
The new table and chairs are lovely - thank you.
Best regards, and thank you again for the great service.
James Porter 24 July 2010
Dear Margaret,
Thank you for the prompt delivery of my chairs, it was really
appreciated. Can you also pass on my thanks to the van driver,cheerful
even after getting up at some ungodly hour!
Oh and i must say, chairs are great!
Thank you,
Sue Steeples. 21/7/10
Dear Margaret,
The teak bench I ordered was delivered to the school in London where
my late brother used to teach, as promised, about ten days ago and I
just wanted to say the recipients are absolutely delighted with the
efficiency of the deliverers and the quality of the bench itself. I
went down there at the weekend to see it, and would like to add my
praise as well.
Kind regards
David Barnes (20/7/10)
Margaret,
Our benches arrived yesterday, I have assembled one so far, the team here love it, thank you very much!
Paul
Paul Griffin
Client Engagement Manager
The Low Carbon Economy Ltd – Let's Make it Happen!
Many thanks for a great looking and well made coffee table - just the job,
with the added bonus that it arrived so promptly! A very good internet
shopping experience.
John & Barbara Ellis 7/7/10
Stuart wright Address: Bedworth
Enquiry: We have taken delivery of ure woodland furniture this week.it is absolutely wonderful both in style and workmanship.It has made our garden into an extra room of the house as it is a pleasure to sit out on it.
Dear Margaret
Item delivered today it's great thank you very much
Regards
Clive & Susie
Dear Margaret
Thank you so much, that is wicked and I am very Very Happy!!!
-----Original Message-----
From: Sustainable-Furniture (UK) Ltd [mailto:[e-mail address removed]]
Sent: 29 May 2010 10:41
To: Miss J R Ponting
Hi Margaret,
Thank you for the prompt exchange of the chairs.
Excellent service!
Thanks.
Carole
Enquiry: Dear Margaret
Thank you so much for my lovely bench-it is just great.
Could you arrange some sunshine so I can go and sit on it!!
Kind Regards
Thelma 11/5/10
Thanks for that. Am very pleased with the sunloungers. Now just need some sun!!
Just want to say we took delivery of the two tables yesteday and they are FANTASTIC - we're thrilled both with the product and your service. Thanks very much and best wishes
Hilary Whaley
6 May 2010
Hi Margaret, thank you very much, that’s much appreciated.
We’re very much looking forward to showing off the bench, and I will be recommending Sustainable Furniture to my family and friends.
Thank you again for all your help,
With kind regards, Glenda (1/6/10)
Best wishes,
Sally 10/5/10
Hi Margaret,
Just the job - thank you. i have ordered one from you.
Thanks for your help.
Roy Thomas 20 May 2010
Just a quick note to thank you so much for your help in getting the beautiful bench to us on time - and with such short notice. YOu couldn't have been more helpful, and the product was a fabulous gift which went down a storm. Many many thanks
Ruth Kennedy
Hi--just to let you know I'm delighted with the chair--fits in well with my
.other 3 collected over the years
Tom Sharpe
28/4/10
Hi Margaret
Just a quick email to let you know that the bench arrived just as I was about to leave for work, the nice chap who delivered it, very kindly helped me put it in the garden and it fits perfectly in the spot I had in mind for it.
Many thanks for your help.
Regards
Azra
28/4/10
Hello,
This morning I received the bench that I ordered on Fri evening and I
just wanted to say a big thankyou!
I am delighted with it and the service given by yourselves, keep up
the good work, many could learn from it!
I had actually ordered the bench from elsewhere, but after 2 weeks of
waiting and continually being told it would be next week, I cancelled
the order.
Thankyou again,
Regards,
Caroline Thornton
27 April 2010
Hello Margaret,
Just to let you know that the bench arrived last week. It is stunning and its quality and design has far surpassed our expectations - thankyou.
Many thanks
Jacqueline Searle
Dear Margaret
Please see the attached photos of the round tree seat, we love it.
Best wishes
Anne Sheridan Business Manager
As I already indicated to you earlier today I am very pleased with the bigger bench, had I known for certain it would be of such good quality I would have also ordered the smaller one at the same time.
Thank you for your kind assistance and excellent servise and I look forward to hearing from you at your earliest convenience.
Kind regards
Azra
Dear Margaret,
You will wish to know that the two benches were safely delivered this morning, and thank you very much they look absolutely fine. Just one question, (funny how I always have a question!!) should they be treated with a teak oil or left to weather naturally?
Kind regards,
Stuart 19/1/10
hi
Just wanted to say that the chairs arrived before christmas and they are absolutely gorgeous
Thanks so much for all your help. Great service!!
hope 2010 is a hugely successful one for you
Many thanks
Gillie McNicol (9/1/10)
Hi Margaret,
I have just received delivery of my furniture and wanted to let you
know that I am delighted with it. Thank you!
Regards,
Anna
Anna Stewart
Rococo Green Ltd
Hi Margaret,
Apologies to you, a cheque will be sent out at the beginning of next week.The bench is really lovely and we are delighted with it. Thanks again,
Rozanne Glass
Dear Margaret,
The boss has been very happy with the outdoor furniture you supplied us with and would like to order some more;
6x SF-T-CMRAC Teak Marley Stacking Armchairs + lux large seat pad dove grey also 6x
2x SF-T-T-COFS teak caffee table
Best regards,
Katerina Petrakova CAMPO EQUINUS (22 Sept 09)
Dear Margaret,
Thank you for the prompt service, the benches arrived early this morning.
Fantastic service.
Kind Regards.
Lucy Bleasdale
Longsands CP School (22 Sept 09)
Dear Margaret,
I have only recently found the time to oil the teak table and chair set that I bought off you recently, so I’m sorry that I haven’t been in touch with you earlier to thank you for a very pleasant buying experience.
The product is excellent and I really appreciated all the help and guidance that you gave me. It was also great to have the product delivered by a person connected to the business instead of subcontracted out to the usual uninterested, rather surly deliverymen!
So, many thanks for everything. We are looking forward to using the table and chairs for many years to come.
Kind regards,
Jenny Gemmell 26/8/09 Cumbria
Dear Margaret
The table is really lovely and thank you for your help with this order.
Dear Margaret
Many thanks for dispatching the round table and two chairs to us so quickly last week, they are fantastic.
Nick Craven 22/6/09
Dear Margaret,
Thank you again for caring! We had a safe trip back home. Our picnic bench arrived at its final destination, in our backyard. Our first guests this morning were enthusiastic; they regret that it is not sold in Germany. It’s great for reading, writing, all meals, parties and much more. I read in your care instructions that we don’t have to treat it at all, but I think we shall store it in our green house with the other garden furniture during the cold and wet season.
Kind regards,
Regina Frings
Regards
Hatty
HATTY VIDAL-HALL
JAMES MOORES ORGANISATION
4 JOHN ST, LONDON WC1N 2ES
The Bond Company. Birmingham
Parasols arrived last wednesday (24th) all present and correct. We are delighted with them!
Thanks v much
Peter
Dear Margaret
Many thanks for dispatching the round table and two chairs to us so
quickly last week, they are fantastic.
Nick Craven
Hi Margaret. Furniture fabulous, glad we took your advice. Sun shining, wine chilling, sitting under parasol. Thanks again. Colin Fraser Scotland. 15 June 09
Thank you very much Margaret. The table is lovely. Fingers crossed the weather stays beautiful. Best wishes Emma Molyneux 29/5/09
Hi Margaret
The teak set looks great – would you like a pic for your website?
Guy Bellamy Surrey
The service we received from you was first class, we were very impressed by
the quick and easy ordering & delivery, and rest assured we will be using
you again, and would happily recommend you to others. So nice to find an efficient company, they seem few and far between these days!
Debbie
Debbie Lenthall
Accounts Dept
Exmoor Hospitality Inns Ltd
After a long and frustrated market research exercise for a robust bench for public use, I decided to purchase a teak "Big Classic" garden seat from Sustainable-Furniture Co. of St. Austell. I am delighted with the purchase --- the bench is of a very robust and attractive design. It was easy to assemble and it should last many years in a very public environment.
The overall service and advice from Margaret made it a pleasure to do business with the Company.
Ray Hillyer
Hi Margaret,
Please find attached a couple of photographs of the benches recently delivered to the National Motor Museum, Beaulieu.
Judith has asked me to pass on her thanks & we are very pleased with the benches delivered.
Best regards, Dan Turner Events Team
Our order arrived yesterday when we were out, they redelivered promptly
today and we are delighted!! Thank-you. The furniture was easy to
assemble and the quality seems to match the pictures.
Thanks
Lisa and Max Molenaar.
"I just wanted to say a big thank you for all your help on the benches I ordered from you. Thanks for your advice for which ones to go for, for your help on the plaques, and for getting them sent to us.
The mother and grandmother of one of the girls for the benches were a memorial, came to the garden on Friday and decided where to place them. A photographer from the local paper came and took pictures of the benches, and of the relatives sitting on them. The relatives were very moved, and we all got a bit sniffly. Thanks so much for seeing that the benches arrived, they really are beautiful."
Beck
"I have now sealed the delightful seat with furniture oil and hope it will look as good as it does for a long time. We got a lot of compliments on it and of course I have told them where we got it from you."
Vanita
"It is lovely. I am home now and foudn the gardener assembling it. I am very pleased!!!!"
Anon
"Order received this afternoon. Many thanks for the prompt service."
Helen
"Thank you very much , the bench is beautiful & the plaque fits. Assembly was a dream."
Conor
"This parasol was just what i was looking for, excellent value for money and promptly delivered."
G Woods
"I just want to say a huge thank you for the bench that I ordered. It was beautiful and my partner was very pleased with his present. In addition, thank you for your help throughout the ordering process and the changes I kept making. I really appreciated it.....Thanks once again."
Jill
"I know that my sister will be very pleased with the table, as she was with the Chair that we ordered from you. Once again thank you very much for first class customer service which must be second to none. I am sure we will be using your company again."
Jim
I purchased this table as a gift for a special family member.
The order process was easy and delivery was well within 48 hours! The table was 'very well received' , lovely quality and finish - right down to the brass parasol centre plate!!
Thank you for an excellent item...
M L Godden
Hello Margaret, Just a quick note to say thanks for the benches. They arrived yesterday and I have passed your invoice for payment. They look really good. Thanks a lot, Regards, TOM
Tom, Co Op Retail Logistics
I have just received the package with the screws and had to write to say that I am amazed at such good customer service. Less than 24 hours from contacting you to problem solved. I want to thank you and your company for such a good response. We will certainly be looking to you and your products first when we next look at garden furniture.
Thank you
Ian Willoughby
Longleven Junior School
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