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"Hello Margaret, after a long time in storage at British Waterways Macclesfield yard I have finally got British Waterways to site the bench near on the Macclesfield Canal at Bosley." Many thanks for picture of new bench.We appreciate that the design we have received is better and although we would prefer the original design, we realise that overall, the new one will be longer lasting. Many thanks for your time in dealing with this order. We have received your bench this afternoon and we are absolutely chuffed with it!
Sandra Butterfly Software Hi Margaret,
Please find confirmation that my chairs have been received, they look fantastic and I am sure I’ll enjoy using on the couple of nice days we get up here in the northeast of Scotland!! Thank you for your help!
Many thanks for the speedy reply. I will be looking out for the dowels. Now this is what I call Customer Service.
R.Whyte Margaret / Debra
Many thanks – benches arrived yesterday and are up – people like tremendously.
Malcolm Oliver The Greensand Trust Good Morning Everyone-Just wanted to say that I received the bench with plaque this morning and am delighted. Thank you all so much. Best Wishes - Diane Allaway
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Sustainable Furniture (UK) Ltd
(Next to Radio Cornwall) Trafalgar Wharf
All correspondence and registered office:
Tele: 01726 884123
Company Registration Number: 6430434
VAT Registration Number:
923 4292 31
Showroom Opening Hours
Monday - Fridays - 9.30am – 5pm
Saturdays - 10am – 5pm
Sundays & bank Holidays - Closed
Care and Usage Instructions
Sustainable-Furniture (UK) Ltd
Care and Usage Instructions for Wooden and Teak OUTDOOR Furniture
General - Wood is a natural product and as such its cosmetic appearance will deteriorate over time. The period and severity of deterioration will vary upon the location and level of care and treatment given to the wood. If left untreated the wood will turn a grey/silver colour and cracks can occur on the surface of the wood - this does not affect the structural integrity of the furniture. You can partially restore the original depth of colour and cracks by sanding the wood and applying a treatment.
Treatment - If you choose to maintain the original appearance of the wood, you will need to apply treatment during its first couple of weeks outside. If you have purchased our own Wood Sealant then follow the instructions provided carefully. Our Teak Sealer is completely environmentally friendly and can be applied on grass (please don't apply on a surface such as a patio - without protecting it - as it will stain). It is often a good idea to try a sample of any product on the underside of your furniture to ensure that you like the finish. A basic guideline for treatment is below:
1. Make sure the surface of the wood is clean and free of any dust or dirt.
We do not recommend the use of furniture covers as in certain circumstances it can create an artificial environment that does not allow the wood to ‘breathe’ and can cause rapid deterioration in the cosmetic appearance. All our wood should be left in the natural humidity of the air. Out of season your wooden furniture should be stored in a dry, well aired location.
To prevent wood rot, do not use on damp ground or grass.
Hardwood note: this furniture is often boxed and sealed in conditions of high humidity, therefore we have instructed our manufacturer to apply a cursory oil based treatment so that when or if mildew occurs it can simply be wiped off. The oiling may exaggerate the woods natural colours but this will fade over time.
UK Sustainable note: For our Douglas Fir and Swedish Redwood timber, you do not have to treat these timbers at all - all of this furniture comes tanilised and can be left out all year round.
Damage on Delivery
• Always place furniture on level ground and ensure all leg supports are touching the ground. When purchasing - think about where you are placing the furniture - on a slightly uneven surface, solid fixed furniture is more appropriate.
CARE OF INDOOR RECLAIMED TEAK We reclaim timber for our furniture from various sources, houses, bridges, railway sleepers, your item has a history and it’s most likely to be more than 70 years old. The blockings and indentations you’ll find make up its character and charm, we do not try to disguise this and will include many features of its past life. Please clean and dust your item once you get it home with a damp lint-free cloth as there may be excess saw dust from the workshop. If your item is in natural teak i.e. the lighter, unstained teak and you do manage to get water stains or other liquid soils on it then a light dusting with ‘fine’ grade sandpaper will take out most marks. Remember to work along the grain. You may choose to oil or wax unfinished teak, we recommend using only pure beeswax or a very light olive oil mixed with lemon juice. Drawer runners can also be waxed lightly on the insides of the drawer panel for a smoother pull. Another way to sort staining issues is to catch the stain when it first happens – applying water to the area to dilute the problem, then soaking it up with a towel or absorbent paper. However, practically at a dinner party you are not likely to notice any stain at that time. When your table becomes too stained you can simply get a green scouring clothe and an environmentally friendly cleaning fluid and lightly scrub the table but keep in the same direction of the grain. A light environmentally friendly anti bacterial spray would also be a good product to also remove any germs. It might be that you need to leave the table to dry and go over it again but this simple procedure may need to be repeated if there are stubborn stains and your table will turn slightly lighter in colour but this will darken again in a few weeks.
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We regularly supply to schools, colleges, NHS, Government organisations and public sectors, charities, local parish councils and Trusts and are happy to accept purchase orders or orders by email, the payment for which can be via cheque or BACS payments should you wish.
Direct Order Line
Please contact us 24hrs a day, 7 days a week for telephone orders and enquiries
Commercial enquiries welcome
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